Customers

Secure AMI and Smart City Applications—All on One Network

In San Antonio, Texas, a smart, secure AMI deployment has helped establish a network foundation for multiple applications.

Increased Customer Satisfaction by 140%

Detecting outages, pinpointing usage trends and realizing other efficiencies have helped Michigan’s largest utility vastly improve consumer engagement.

Improving Reliability and Efficiency with a Single Network for Multiple Smart Grid Services

46% reduction in frequency of customer interruptions and 32% reduction in customers impacted by storms

“By getting all of that AMI data, we’re better able to…predict what’s going to be happening in the next week, in the next month, in the next three months.”

Markus Leuker Manager, Corporate Energy Forecasting - DTE Energy

“The main business driver in our company is safety, so we wanted to take a proactive approach to make sure the consumers of our natural gas and the responders to incidents are safe and aware of what’s going on.”

Magdalena Michniuk Project Specialist, AMI Implementation Team - Con Edison

“With Itron’s IoT network as the foundation, we will be better placed to deploy advanced meters on our grid, to improve safety performance, reliability and operating efficiency.”

Jacqui Hall Acting Chief Financial Officer, Western Power Australia

“This collaboration is exciting because we’re not just developing the next generation of smart meters. Combining forces with Itron allows us to work together on new applications to benefit our customers and build the advanced electrical grid of the future.”