Security

Security

Protection that never sleeps.

We care about security even more than you do. (And that’s how it should be.)

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Security and integrity.

A security framework that flows throughout your business.

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Security validation testing

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Incident handling

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Encryption for managed services

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Multi-factor authentication

We’re always looking to stay ahead of the next threat.

We employ persistent safeguards to keep your devices, networks and customer data safe from hackers, malware and other threats.

Devices

Our "defense in depth" game plan encompasses:

  • Hardware security design
  • Firmware design
  • Software design
  • Internal and external threat modeling and penetration testing
  • Security training for developers
  • Use of open standards

Networks

Advanced service networks require advanced protection. At Itron, we apply network-layer encryption to your Wide Area Network (WAN) and link-layer encryption to your Neighborhood Area Network (NAN). Rely on our advanced network security architecture for:

  • WAN: IPsec with AES encryption
  • NAN: AES on IEEE 802.15.4g or IEEE 1901.2
  • Application-layer confidentiality, message integrity, and proof of origin
  • Safeguards for device firmware, including cryptographically signing firmware images
  • Extensive use of Public Key Infrastructure (PKI) services to issue and manage keys and certificates that support secure communications and protection mechanisms

Customer data

From the moment it enters the Itron network, your customer and consumer data is protected. We maintain certifications including ISO-27001, SOC 2 Type 1, SOC 2 Type 2, and SSAE 16/SSAE 18.

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Itron and Microsoft: Locking Down the Cloud

It takes world-class technology and best practices to keep your systems and customer data fully protected at all times. We partner with Microsoft to make sure you never lose sleep over cloud security.

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Itron Security Center: Your command console for security intel and analysis

Available exclusively to Itron customers, the Itron Security Center is your hub for the latest information, resources and guides.

Security

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Itron Security Center (ISC) Vulnerability Handling Policy

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Latest Vulnerability Notes on Heartbleed

Heartbleed

Latest Vulnerability Notes on Shellshock

Shellshock

Requesting Access to the Itron Security Center

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Talk with Itron about your security needs